To The Point – Blog

  • Reviewing Core Processes

    October 1, 2018

    After completing the 3-Step Process Documenter™, and before the Core Process can be Followed By All (FBA), it’s a best practice to do a review of the processes as a leadership team. One of the main reasons for doing this is that many processes integrate between departments and each department head will want to ensure […]

  • 3 Steps to Improve Your Level 10 Meeting™

    September 28, 2018

    Have you struggled to find 90 minutes for your leadership team to meet every week? Do you continue to shoplift time and hijack people throughout the week when there are issues in your business? If so, it’s time to give your Level 10 Meeting a tune up. Our most successful clients tell us they can’t […]

  • Why Do We Complicate Accountability

    September 26, 2018

    EOS® is all about focus, discipline and accountability and appropriately so. Successful organizations have all three. Lacking any one, the organizational results suffer. Yet, accountability is often misunderstood and misused. In our everyday business language we say things like, “Go hold him/her accountable,” or words to that effect. The problem is that you can’t hold […]

  • Same Kind of Different

    September 20, 2018

    As an EOS Implementer™ I have the pleasure of working with many leadership teams of entrepreneurial companies. I get together with them in a room every quarter to make sure they are moving towards their Vision, realign them as a team and solve issues. And though every team and company is unique in their own […]

  • Contribution – What Does It Really Mean?

    September 17, 2018

    I have been working on refining my goals for 2018. My coach challenged me because I had not spent a lot of time defining my goals around “contribution.” When I explained my thinking around it – contribution in my mind was about charity and donating time to your community or to a cause – she […]

  • Everyone Has a Number

    September 11, 2018

    Employees perform most of the activities that, if measured, are usually leading indicators of future outcomes. You can’t know how well your business is doing without understanding how well the people in your business are doing. When you spend more time focused on leading indicators you’ll spend less time (after the fact) pouring over income […]

  • What the Heck is a Core Values Speech?

    August 20, 2018

    Once your leadership team discovers your company’s Core Values, it’s time to start using them to lay the foundation of your organization’s culture. To do that, you must have a compelling Core Values Speech. If your Core Values are the bricks that form the foundation, the Core Values Speech is the mortar. Without an effective […]

  • 3 Ways to Measure the Effectiveness of Your Processes

    August 16, 2018

    Congratulations! You’ve documented your company’s core processes. It’s a big undertaking for teams to simplify and document their processes. The next step is to roll them out to everyone in the company and get them followed by all. But how do you do that? Developing A Scorecard You should be measuring the performance of your […]

  • Why Employees Resist Process (and What To Do About It)

    August 10, 2018

    “It’s consistency, not smiles that keep customers coming back.” Well-documented processes, that are followed by all, ensure consistency for your customers and scalability of your business. However, it’s one thing to document a process but another thing entirely to have it followed by all. Embracing something new, such as a process, doesn’t come easily to […]

  • The Four Delusions of Success

    August 3, 2018

    In his book, What Got You Here Won’t Get You There, Marshall Goldsmith points out that the fundamental beliefs that drive our success can also make us resistant to change. We overestimate our contributions and sometimes take credit for things that others have accomplished while often ignoring our own shortcomings. These delusions are the result […]

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