To The Point – Blog

  • Are You Solving the Wrong Issues?

    June 13, 2018

    The most common challenge leadership teams encounter as they learn to IDS™ (Identify, Discuss, Solve) issues is that they move straight to discussion without identifying the root cause of the issue. There is only one difficulty with that approach – the issue is merely a symptom of what is truly happening. If you start discussing […]

  • How Do You Know If You’re Leading and Managing Effectively?

    June 8, 2018

    How Well Are You Leading And Managing Your Team? For most companies, this question doesn’t have an easy answer, but it’s usually something like this: “I guess pretty good? My team seems to like me.” Over the years, I have heard versions of this answer many times – but only from companies not running on […]

  • What Is Your Leadership Team’s Impact?

    June 4, 2018

    Do you know how many people are directly affected by the work you do? I ask leadership teams this question and they usually answer with the number of people they employ – 75 or 100 or 120. “How about your vendors, employees’ families, and all your customers?” I ask. Some light bulbs start turning on, […]

  • Thanks For Firing Me

    June 1, 2018

    On your journey to becoming your best in business, you’ll need to make some tough people decisions. Usually those decisions revolve around Right People/Right Seat issues. In the EOS Process™ we use the People Analyzer™ with GWC™ (Get It/Want It/Capacity to Do It) to identify the root cause of a team’s specific people-related issues. The […]

  • Do You Have the Right Expectations?

    May 22, 2018

    I had a recent client session end with the team looking a little hangdog and expressing some disappointment. This was an EOS Vision Building™ 1 session, which includes getting the team’s Accountability Chart to about 90% complete and defining their Core Values. When we dug into their disappointment, here’s what emerged: One team member was […]

  • What the Heck is a Departmental Plan?

    May 18, 2018

    When helping an entrepreneurial leadership team clarify, simplify, and achieve its Vision, we use a tool called the V/TO™ (Vision/Traction Organizer™). This EOS Foundational Tool™ contains eight questions, and our job as EOS Implementers™ is to get every member of the leadership team to agree on every word of the answers to each of those […]

  • What Relationship Do You Have With Your Issues List?

    May 16, 2018

    After a full and productive Annual Season with my clients, I’m always left reflecting on some common themes. This year, what resonated most was the relationship between members of a leadership team and a company’s Issues List. That reflection led me to a question every leader should ask: “What verb describes how I most frequently […]

  • Conflict in the Workplace

    April 5, 2018

    Some people are great at avoiding conflict in the workplace. All you need to do is keep your mouth shut or yield to the strongest voice in the room. If I am describing you, I want you to consider how damaging that behavior is for both you and your team. I also hope to give […]

  • Do You Know the Psychographic Profile of Your Ideal Customer?

    April 2, 2018

    It’s not unusual for an entrepreneur to consider “everyone” a potential customer. While the optimism can be exciting and contagious, the harsh reality is that most of “everyone” isn’t the RIGHT potential customer. Many won’t ever buy from you, and some who do become customers won’t be a great fit. They may be unhappy, and […]

  • Add This To Your “Don’t Do” List

    March 26, 2018

      Success comes from making good choices about what to do and what NOT to do. Often our biggest breakthroughs occur when we decide to stop doing something. So here’s something we can all put on our Don’t Do List that will change our lives positively forever: STOP discussing the past! It’s history. Its only […]

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