To The Point – Blog

  • Why Do We Complicate Accountability

    September 26, 2018

    EOS® is all about focus, discipline and accountability and appropriately so. Successful organizations have all three. Lacking any one, the organizational results suffer. Yet, accountability is often misunderstood and misused. In our everyday business language we say things like, “Go hold him/her accountable,” or words to that effect. The problem is that you can’t hold […]

  • Same Kind of Different

    September 20, 2018

    As an EOS Implementer™ I have the pleasure of working with many leadership teams of entrepreneurial companies. I get together with them in a room every quarter to make sure they are moving towards their Vision, realign them as a team and solve issues. And though every team and company is unique in their own […]

  • Contribution – What Does It Really Mean?

    September 17, 2018

    I have been working on refining my goals for 2018. My coach challenged me because I had not spent a lot of time defining my goals around “contribution.” When I explained my thinking around it – contribution in my mind was about charity and donating time to your community or to a cause – she […]

  • Everyone Has a Number

    September 11, 2018

    Employees perform most of the activities that, if measured, are usually leading indicators of future outcomes. You can’t know how well your business is doing without understanding how well the people in your business are doing. When you spend more time focused on leading indicators you’ll spend less time (after the fact) pouring over income […]

  • What the Heck is a Core Values Speech?

    August 20, 2018

    Once your leadership team discovers your company’s Core Values, it’s time to start using them to lay the foundation of your organization’s culture. To do that, you must have a compelling Core Values Speech. If your Core Values are the bricks that form the foundation, the Core Values Speech is the mortar. Without an effective […]

  • 3 Ways to Measure the Effectiveness of Your Processes

    August 16, 2018

    Congratulations! You’ve documented your company’s core processes. It’s a big undertaking for teams to simplify and document their processes. The next step is to roll them out to everyone in the company and get them followed by all. But how do you do that? Developing A Scorecard You should be measuring the performance of your […]

  • Why Employees Resist Process (and What To Do About It)

    August 10, 2018

    “It’s consistency, not smiles that keep customers coming back.” Well-documented processes, that are followed by all, ensure consistency for your customers and scalability of your business. However, it’s one thing to document a process but another thing entirely to have it followed by all. Embracing something new, such as a process, doesn’t come easily to […]

  • The Four Delusions of Success

    August 3, 2018

    In his book, What Got You Here Won’t Get You There, Marshall Goldsmith points out that the fundamental beliefs that drive our success can also make us resistant to change. We overestimate our contributions and sometimes take credit for things that others have accomplished while often ignoring our own shortcomings. These delusions are the result […]

  • Would This Conversation Happen in your Company?

    July 26, 2018

    A few years ago, one of my clients was planning to step down as CEO within a couple of years and wanted to appoint his successor from inside the company. What made this tricky was that there wasn’t a single, obvious candidate. Recognizing that whomever he chose would need some time to grow into the […]

  • Trust and Done

    July 23, 2018

    One of the transformations that happens to companies when they implement EOS® is that they create a leadership team that trusts each other. Often, before EOS, company leaders spend lots of time in unnecessary meetings updating each other on commitments they have made to each other or on the progress of the functional group they […]