Month: October 2018

  • 5 Common Questions About Departmental Quarterlies

    October 29, 2018

    As leadership teams begin to roll out the Entrepreneurial Operating System® (EOS®) to the rest of the company, they’re usually excited about getting the entire organization running on EOS. But as the EOS Foundational Tools™ start rolling out, leadership teams often discover they have several questions about applying the tools at the departmental level. One […]

  • Why You Should Never Ignore Silence in a Meeting

    October 24, 2018

    Assumptions are one of the most dangerous things on a business leadership team. Why? Because no one knows what you’re thinking. At the beginning of the session, I tell teams that my expectations of them for the day are to be open and honest in the moment. Doing this “in the moment” is crucial to […]

  • What Happens When Bosses Hire Their Friends?

    October 15, 2018

    I’ve seen a number of boss/buddy relationships over the years, but the one relationship that stands out the most is my own. When I first took over the helm of running my family business, we had my father and two uncles in the company, and five other family members were involved. One our first goals […]

  • Leading Change: It’s All About What Is Staying the Same

    October 8, 2018

    Discussions about “change” happen all the time. How do we plan for it? What should we say about it? How do we manage it? Will it be seen as positive … or negative? Research shows that resistance to change is caused by several factors, such as misunderstanding, fear of the unknown, low trust, and lack […]

  • Reviewing Core Processes

    October 1, 2018

    After completing the 3-Step Process Documenter™, and before the Core Process can be Followed By All (FBA), it’s a best practice to do a review of the processes as a leadership team. One of the main reasons for doing this is that many processes integrate between departments and each department head will want to ensure […]